American Airlines Apologized After Humiliating a Mother and Baby Due to Dry Skin Conditions
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American Airlines Apologized After Humiliating a Mother and Baby Due to Dry Skin Conditions

March 4, 2019

Rare Disease Day is supposed to lift consciousness about precisely the sort of genetic pores and skin situation that Jordan Flake shares along with her 1-12 months-previous son, Jackson. The worldwide observance, which fell Thursday, places the highlight on “orphan illnesses” – issues that affect a small share of the inhabitants. And though Flake mentioned she was glad that her pores and skin situation had garnered consideration, she expressed dismay on the incident itself.

Flake wrote Thursday in a Fb put up, claiming American Airlines discriminated towards her and her baby by eradicating them from a South Carolina-sure flight from Texas. American Airways mentioned it’s wanting into the incident and has supplied an apology. Even along with his assist, Flake was unable to retrieve her checked baggage, she stated, and she or he and her son needed to keep at a resort in a single day.

American Airways stated the corporate goals to create a “welcoming atmosphere” for its clients. “We sincerely apologize to Ms. Flake and her son for the expertise that they had Thursday, and our workforce has begun an investigation into the matter,” the airline stated in an announcement Saturday to The Publish. After the incident, Flake wrote on LoveWhatMatters.com that she had “by no means felt extra conscious and embarrassed about my pores and skin, or the situation I share with my son.”

“I ought to by no means feel ashamed of myself for how I used to be born,” she continued. “This was unacceptable and uncalled for. I’ve by no means been requested to point out a letter. I’ve by no mechanism been advised by a physician that I needed to have documentation stating I wasn’t contagious or no matter they had been assuming. In 2019, it’s time we cease discriminating. Ask questions, and hear.

“If something comes out of this, I hope it’s that no matter particular person put this into motion realizes they had been unsuitable and unkind and can assume twice subsequent time. If I’m not to evaluate folks based mostly on their gender, pores and skin color, or relationship standing, then I shouldn’t be judged based mostly off of how I used to be born.”